Terms of Service

These Terms are an agreement between you and YK TECH INC, 3858 Walnut Street, Denver, Colorado 80205, United States ("YK TECH," "we," or "us"). They govern Audio2SRT, ReadVideo, Subtitle Studio, their APIs, and related transcription, subtitle, export, storage, and account services (the "Services"). By using the Services, you accept these Terms and the policies linked below.

You must be at least 13 years old and legally able to enter this agreement. If you use the Services for an organization, you represent that you can bind it. Keep your credentials secure, provide accurate account and billing information, and promptly report unauthorized use.

You retain ownership of media, links, transcripts, subtitles, edits, and other content you submit or create. You grant us a limited, worldwide license to host, copy, process, transcode, transcribe, and display that content only as needed to operate, secure, support, and improve the Services. You represent that you have all rights and permissions needed for the content and the requested processing, including any required consent from speakers or people depicted.

Speech recognition and AI-assisted output can contain errors, omissions, timing mistakes, or inappropriate text. You are responsible for reviewing output before publication or reliance. The Services are not legal, medical, financial, or other professional advice.

Prices shown for the global Services are in U.S. dollars unless stated otherwise. Taxes may be added where required. When you buy a monthly plan, you authorize Stripe to charge the payment method on file at purchase and automatically on each monthly renewal date until you cancel. The checkout page shows the amount and cadence before you pay. Renewal credits are issued only after Stripe confirms that the renewal invoice was paid.

You can view invoices, update payment methods, or turn off renewal at any time from Account → Billing → Manage or cancel subscription. A cancellation normally takes effect at the end of the paid billing period. See the Cancellation and Refund Policies for details.

Credits are limited, revocable contractual rights to use eligible YK TECH transcription-family Services. They are not money, stored value, a deposit, security, investment, or bank account; have no cash or redemption value; cannot be transferred, resold, withdrawn, or used to buy third-party goods; and may not be used outside the Services we identify as sharing the balance. Promotional credits may expire under the offer terms. Purchased credits do not expire unless disclosed at purchase or required to address fraud, refunds, chargebacks, or law.

You must follow our Acceptable Use and Copyright Policies. Do not upload unlawful or infringing content, bypass access controls, disrupt the Services, impersonate others, or use output to harm people. We may remove content or suspend access when reasonably necessary to address abuse, security, legal requests, nonpayment, or material breach.

We may change or discontinue features, providers, limits, or prices. We will give reasonable advance notice of material changes that negatively affect an active paid subscription, and price changes apply no earlier than a future renewal unless law permits otherwise. We do not guarantee uninterrupted or error-free operation.

To the extent permitted by law, the Services are provided "as is" and "as available," without implied warranties of merchantability, fitness, non-infringement, or accuracy. To the extent permitted by law, YK TECH is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. Our aggregate liability arising from the Services will not exceed the greater of US$100 or the amount you paid us for the Services during the 12 months before the event giving rise to the claim. These limits do not exclude liability that cannot legally be limited.

Colorado law governs these Terms, without regard to conflict-of-law rules. Courts located in Denver, Colorado have exclusive jurisdiction, except where consumer law gives you a different mandatory forum or right. Before filing a claim, please contact support@xiaojins.com so we can try to resolve it. We may update these Terms and will post a new effective date; material changes will receive reasonable notice.